1. Where are products shipped from?

All orders are shipped from warehouses within the United States.

  1. How long does delivery take?

Orders typically take 1–3 business days to process after confirmation. Once shipped, delivery within the U.S. is estimated to take 3–7 business days, though actual delivery times may vary due to holidays, weather conditions, or carrier logistics.

  1. Which shipping carriers do you use?

We select the appropriate shipping carrier based on the specific order; our primary carriers include USPS, UPS, and FedEx.

  1. Can I track my shipment?

Once your order has shipped, we will send tracking information to the email address provided at checkout (if tracking service is available for the shipment).

  1. Can I modify my order?

If your order has not yet entered the processing or shipping stage, you may contact us to request a modification or cancellation. Please note that orders cannot be modified once the shipping process has begun.

  1. How do I choose the right size?

We recommend checking the size information on the product page before placing your order and selecting the size that best fits your actual measurements.

  1. What payment methods are accepted?

We accept the payment methods displayed at checkout, including Visa, Mastercard, and American Express.

  1. Can I return items for a refund?

Items that meet the criteria of our return policy are eligible for return. Please refer to the refund policy on our website for details regarding return timeframes, conditions, and the refund process.

  1. What should I do if there is an issue with the product I received?

If the product has obvious quality issues, is damaged, or does not match your order, please contact us promptly. Please provide your order number and relevant photos so we can assist you in resolving the issue.

  1. How can I contact customer service?

If you have questions regarding orders, payments, shipping, or after-sales service, please contact us using the methods listed on our website. Please provide your order number to help us locate your information quickly.